Privacy Policy

Last updated: July 29, 2026

Paws & Palms Pet Wellness Retreat (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or book grooming services, and how we use it.

Information we collect

We may collect the following when you contact us or book an appointment:

• Your name, email address, and phone number
• Your pet’s name, breed, size, and grooming preferences
• Appointment details, including date, time, and services selected
• Messages you send us through our website, email, or phone

How we use your information

We use this information to:

• Schedule and manage grooming appointments
• Communicate about your booking, including reminders and updates
• Maintain pet profiles so we can provide consistent, personalized care
• Improve our services and respond to questions or feedback

Sharing your information

We do not sell your personal information. We may share limited data with trusted service providers that help us operate our booking system or send appointment notifications, and only as needed to provide our services.

Data retention

We keep appointment and contact records for as long as needed to provide services, comply with legal obligations, and resolve disputes. You may ask us to update or delete your information where applicable.

Your choices

You can contact us to review, update, or request deletion of your personal information. You may opt out of non-essential marketing messages at any time.

Contact us

If you have questions about this Privacy Policy, please contact us at hello@pawsandpalms.example or call (512) 555-0146.